MAIL
Payment of order plus postage and handling is automatically calculated at the time of your order though this price may vary and is only considered an estimate. We will not ship any orders C.O.D. All shipping is calculated using Canada Post Shipping rates. Shipments move at owner’s risk. Canada Post guarantees the delivery of the order only - not the condition of the parcels.
HANDLING
A $4.00 shipping/handling charge may be applied to your order.
LARGE ORDERS
On large orders, shipping rates might be calculated using other than Canada Post. Please feel free to contact us at beemaid@beestore.com regarding rates. We reserve the right to choose the final means of shipment on your order. In this event, you will be contacted prior to shipping.
INTERNATIONAL
We ship only within Canada at this time. All shipping rates calculated apply to Canadian destinations only.
RETURNS
Please contact us at beestore@beemaid.com for Return Authorization, all returns must be in good condition and be accompanied by the original invoice. No returns will be accepted more than 30 days from the invoice date. All returns are subject to a 20% restocking charge when supplied as ordered.
SHORTAGES
All claims for shortages must be made within five business days from invoice date.
DAMAGED FREIGHT
All merchandise is shipped F.O.B. Shipping Point and becomes your property once shipped. The freight carrier is responsible for complete and safe delivery of your merchandise. You are responsible to inspect the merchandise upon delivery. If the freight carrier has not delivered your merchandise or not delivered in good condition, you are responsible to file a claim with freight carrier.
DEFECTIVE GOODS
Must be returned within 30 days from date of invoice to receive a credit. We cannot accept responibility for damage caused by improper use or misuse.
WE GUARANTEE
A guarantee is only as good as the company that stands behind it. A company that will be here tomorrow to answer for the sales they made today. We have enjoyed many years in serving the beekeeping industry and look forward to the many years ahead.
